Do you operate a casino?
No. Crown Point Generators is an information site. We do not take bets, hold player funds, or settle wagers. If you register with an operator, your contract is with that licensed business.
Why do offers look different on the operator site?
Promotions are time-limited and geo-targeted. Headline bonuses on our pages are summaries; eligibility, wagering, game weightings, and payment exclusions are always defined in the operator’s official terms.
How should I read affiliate disclosures?
We may be paid when you click certain outbound links and become a customer. That does not change the price you pay, but it can affect how prominently an offer appears. We still recommend comparing brands on factors that matter to you, such as payments and safer gambling tools.
Can you resolve a dispute with a casino?
We cannot intervene in account decisions, bonus disputes, or payment delays. Use the operator’s complaints process first; UKGC-licensed firms must publish how to escalate matters, including to alternative dispute resolution services where applicable.
Who can I contact?
For questions about this website, email info@crownpointgenerators.com. For safer gambling support, use the organisations linked in our footer.
How do you choose which brands to feature?
We prioritise UK-licensed operators with transparent safer gambling pages and clear terms. Editorial judgement, reader interest, and commercial relationships can all influence ordering. Commercial relationships do not guarantee positive commentary; where we identify material risks or confusing terms, we aim to say so plainly and point you to official disclosures.
Do you store my gambling account passwords?
No. We do not operate player accounts and we should never ask for your operator passwords. If someone contacts you claiming to represent this Site and requests credentials, treat it as suspicious and verify through the contact address published here. Use unique passwords and two-factor authentication on operator accounts where available.
Are odds or RTP values on this Site guaranteed?
No. Return-to-player figures, odds, and game catalogues change as suppliers update maths models and jurisdictions adjust rules. Treat any numbers on informational pages as illustrative. Always confirm current figures inside the game help files on the operator client at the time you play.
How quickly do you update pages after regulatory news?
We aim to revise summaries after major Gambling Commission publications or widely reported enforcement outcomes, but we cannot promise immediate updates for every market event. For time-sensitive compliance questions, rely on the Commission’s official statements and the operator’s regulatory notices.
Can I request removal of content mentioning me?
If you believe published content is inaccurate or infringes your rights, email us with specifics and, where applicable, evidence. We will review requests in good faith. Removal is not guaranteed where information is truthful, matters of public record, or relates to legitimate editorial commentary about licensed businesses.
Do you sell email lists?
We do not sell personal data or email lists. Our Privacy Policy explains the limited categories of data we process, such as technical logs and correspondence when you contact us. Marketing emails are not sent without an appropriate opt-in where such a channel exists.
What if a link returns an error?
Operators sometimes retire campaigns or change tracking parameters. If a tracked link fails, try visiting the operator homepage directly and navigating to promotions from there. Reporting broken links helps us maintain quality; include the page URL and the destination you attempted.
Accessibility and formats
We aim to keep typography readable and contrast sufficient for typical viewing conditions. If you experience difficulty using the Site with assistive technologies, tell us which browser and device you use so we can investigate proportionate improvements within our technical constraints.
Geographic restrictions
Content is written primarily for people in Great Britain interested in UK-licensed remote gambling. If you access the Site from elsewhere, local laws may prohibit gambling or certain promotions. You are responsible for compliance with applicable law before following outbound links.
How are complaints about this Site handled?
Email us with a clear subject line and the page involved. We endeavour to acknowledge substantive enquiries within a reasonable period. This process does not replace operator complaints procedures or regulatory channels described on licensed operator websites.