1. Data we may collect
Depending on how you use the Site, we may process technical data such as IP address, browser type, device identifiers, approximate location derived from IP, and pages viewed. If you email us, we will process the contents of your message and your email address so we can respond.
2. Purposes and lawful bases
We use data to operate and secure the Site, understand aggregate usage, remember preferences where you consent, and respond to enquiries. Where UK GDPR applies, we rely on legitimate interests (running a small information site, fraud prevention, analytics where configured), consent where required (non-essential cookies), and contract steps when you contact us about a specific request.
3. Sharing
We do not sell your personal data. We may use infrastructure providers (for example hosting) who process data on our instructions. If you follow outbound links to operators or support organisations, their privacy notices apply separately.
4. Retention
Server logs and analytics extracts are kept only as long as needed for security, troubleshooting, and reporting, unless a longer period is required by law. Email correspondence is kept for a reasonable period to manage ongoing queries.
5. Your rights
Where UK GDPR applies, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to lodge a complaint with the ICO. To exercise rights, contact info@crownpointgenerators.com. We may need to verify your identity before responding.
6. Updates
We may update this Policy to reflect changes to the Site or legal requirements. The “last updated” intention is reflected by the year shown in the footer when you print or save a copy; material changes will be posted on this page.
7. Security of processing
We implement appropriate technical and organisational measures proportionate to the risk, such as access controls, transport encryption where supported by our stack, patching, and monitoring. No online service can guarantee absolute security; you should use unique passwords for sensitive accounts, enable device protections, and avoid sending confidential information by email unless you accept residual delivery risks.
8. International transfers
Our hosting and tooling providers may process data in the United Kingdom, the European Economic Area, or other countries with adequacy decisions or appropriate safeguards under UK GDPR (such as the UK International Data Transfer Agreement or Addendum). Where transfers occur, we rely on contractual clauses approved for UK use and provider documentation describing supplementary measures where relevant.
9. Children
The Site is not directed at children and we do not knowingly collect personal data from anyone under 18. If you believe a minor has provided information to us, please contact us promptly so we can delete it where required by law. Parents and guardians should supervise device use and enable parental controls on browsers and app stores.
10. Automated decision-making and profiling
We do not use solely automated decision-making that produces legal or similarly significant effects about you in relation to the Site. If we introduce analytics or personalisation that could constitute profiling under UK GDPR, we will describe the logic, significance, and envisaged consequences in an updated Policy and, where required, obtain consent or offer an opt-out consistent with regulatory guidance.
11. Complaints to the ICO
If you are unhappy with how we have handled your personal data, you may complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance. The ICO’s website explains how to raise a concern and includes contact details for their helpline and online forms.
12. Legal bases in practice
Legitimate interests may include operating a small editorial site, measuring aggregated readership to improve layout, preventing fraud or abuse, and maintaining network security. Where we rely on consent, you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal, except where another lawful basis continues to apply. Contractual processing is limited to steps you request when you email us about a specific matter, such as preparing a reply or retaining correspondence until your query is closed.
13. Data accuracy
We aim to keep factual statements about operators accurate at the time of publication, but operators change products frequently. Technical data such as IP-derived location is inherently approximate. Please help us maintain accuracy by notifying us of clear errors in published summaries, bearing in mind that authoritative terms remain on operator websites.
14. Marketing communications
We do not send bulk marketing emails unless you have opted in where such a feature exists. Routine service emails relating to security, policy updates, or responses to your enquiries are not “marketing” for these purposes. If you receive an unexpected message claiming to be from us, verify the sender domain and contact us through the address published on the Site before clicking links or attachments.
15. Cookies and similar technologies
Cookies and local storage may be used as described in our Cookie Policy, including to remember your cookie choice and, where permitted, to support site preferences. Essential cookies do not require consent under UK rules, but non-essential cookies should be controlled through the banner or your browser settings. Clearing storage may reset preferences and cause the banner to reappear.